The product has undergone rigorous controls at the factory. Therefore, if you find an abnormality on opening the packages on starting work, do not continue; you should report the problem immediately to your retailer. We would remind you that any product already installed is considered accepted by the customer and can under no circumstances be exchanged or reimbursed.
Twenty four hours before you start work, you should open the packages in the place where the work is to be carried out. This allows the product to adapt itself to the atmospheric conditions of the room.
As wood is a living material, you will find that each plank has different markings and colours. It is therefore advisable to open all the packages and mix up the planks to allow for these differences.